1. Introduction
Growth Systems 360 respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, book a consultation, purchase services, use our platform, or communicate with us.
Growth Systems 360 provides business growth services, CRM solutions, marketing automation, website funnels, lead capture systems, appointment booking tools, AI-powered engagement tools, and related business services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal and business information, including:
Name
Email address
Phone number
Business name
Website URL
Business type or industry
Billing information
Appointment details
Form submissions
Marketing preferences
CRM, lead, and customer data provided by clients
Communication history with our team
Information submitted through forms, calendars, surveys, chat widgets, or automation tools
We may also collect technical information such as browser type, device type, IP address, pages visited, referral source, and website usage data.
3. How We Collect Information
We collect information when you:
Visit our website
Submit a contact form
Request a demo
Book a consultation
Subscribe to services
Purchase a plan
Communicate with us by email, phone, SMS, or chat
Use our CRM, funnel, automation, or AI-related services
Interact with our ads, landing pages, or marketing campaigns
4. How We Use Your Information
We may use your information to:
Provide our services
Respond to inquiries
Schedule appointments
Create and manage customer accounts
Process payments
Send service updates
Send marketing emails or SMS messages when permitted
Build CRM, funnel, and automation systems
Improve website performance
Personalize customer experience
Provide customer support
Analyze business and marketing performance
Prevent fraud or unauthorized activity
Comply with legal obligations
The FTC advises businesses to understand what personal information they collect, how it moves through the business, and who has access to it as part of responsible data security practices.
5. Email and SMS Communications
By submitting your contact information through our website, forms, scheduling pages, chat widgets, or other communication channels, you may receive emails, phone calls, and SMS/text messages related to your inquiry, account, appointments, services, support requests, or marketing communications where permitted by law.
SMS communications may include:
Appointment reminders
Service notifications
Account updates
Customer support communications
Marketing and promotional messages (where consent has been provided)
Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
Consent to receive SMS messages is not a condition of purchase.
6. Payments and Billing
If you purchase services from Growth Systems 360, payment information may be processed by third-party payment processors. We do not store full credit card numbers on our own servers unless specifically stated.
Some services may include usage-based charges, including charges related to phone, SMS, email, AI usage, or other communication services. HighLevel notes that phone, email, and AI usage may be handled through rebilling or separate usage charges.
7. Third-Party Platforms and Service Providers
We may use third-party platforms to operate our business and deliver services, including CRM software, email providers, SMS providers, payment processors, analytics tools, hosting providers, AI tools, calendar tools, form tools, and automation platforms.
These third parties may process data only as needed to provide services to us or to you.
Our services may be powered in part by platforms such as GoHighLevel/HighLevel and related communication services. HighLevel’s own terms explain that its platform may include communication services such as SMS, MMS, email, voice calls, and related features.
8. AI Tools and Automation
Growth Systems 360 may use AI-powered tools, chatbots, AI agents, automation workflows, and data processing tools to help answer questions, organize leads, support customer communication, generate content, and improve business operations.
You should not submit sensitive personal information, medical information, financial account numbers, passwords, or confidential legal information into public forms, chatbots, or AI tools unless specifically instructed through a secure process.
9. Client Data
If you are a client, you may provide us with customer lists, lead data, business data, CRM records, website content, automation details, or other information needed to set up and manage your services.
We use client data only to provide requested services, support your account, improve system performance, comply with legal requirements, and operate the platform.
Clients are responsible for having proper permission to upload, import, message, or market to their own contacts.
10. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand visitor behavior, improve website performance, track conversions, and support advertising campaigns.
You may disable cookies through your browser settings, but some website features may not work properly.
11. How We Share Information
We do not sell your personal information.
SMS consent is not shared with third parties or affiliates for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, payment processing, CRM services, or technical support, is permitted only as necessary to provide services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
12. Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no website, software platform, CRM, email system, SMS system, or internet-based service can guarantee complete security. The FTC emphasizes that businesses should take reasonable steps to safeguard personal information and live up to the privacy promises they make.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including secure website connections (SSL), access controls, authentication procedures, and other commercially reasonable security measures.
13. Data Retention
We keep information as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.
You may request deletion of certain information by contacting us at [email protected]
, subject to legal, billing, security, and operational limitations.
14. Your Privacy Choices
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of certain information
Opt out of marketing emails
Opt out of marketing text messages
Update communication preferences
To make a request, contact us at:
Email: [email protected]
15. Children’s Privacy
Growth Systems 360 does not knowingly collect personal information from children under 18. Our services are intended for business owners, professionals, and adults.
By opting into SMS communications from Growth Systems 360 LLC, you represent that you are at least eighteen (18) years of age or have the consent of a parent or legal guardian.
16. Links to Other Websites
Our website may link to other websites, including ecosystem brands, partner platforms, social media pages, payment processors, and third-party tools.
We are not responsible for the privacy practices, content, or policies of third-party websites.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
18. Contact Us
For questions about this Privacy Policy, contact:
Growth Systems 360
Email: [email protected]
Address: 1021 Eden Way N, Chesapeake, Virginia 23320